How must a custodian formally deny an OPRA request?

The correct approach for a custodian to formally deny an OPRA (Open Public Records Act) request is to do so in writing with the specific legal basis for the denial. This requirement ensures transparency and provides the requestor with a clear understanding of why their request was denied. Documenting the denial in writing not only helps maintain a clear record of communication but also fulfills legal obligations under OPRA, which emphasizes the necessity for custodians to articulate the reasons for denial, thereby allowing requestors the opportunity to understand their rights and consider any next steps, such as an appeal.

In contrast, denying an OPRA request verbally or through a phone call does not provide any formal documentation, which is essential in these cases. Similarly, an email lacking specific details fails to meet the legal standards set by OPRA, which necessitates clarity and justification in the denial process. This formal requirement serves to protect both the public's right to access records and the custodian's obligation to manage requests in compliance with the law.